Warranty and Support
Warranty & Support
Manufacturer’s Warranty covering parts and labour for servicing.
CONDITIONS TO AVAIL WARRANTY:
Registration in the Company website within 7 days of purchase, with the serial number of the product and other details as required by the website, are mandatory for availing warranty of our products, or
Provision of valid invoice: To avail warranty, please contact the Company through our Customer Care Email: Care@teknovus.in or Whatsapp No.: +91 9310951510, with the copy of your invoice.
Company reserves the right to ask You for photos, videos or such other evidence to determine the issue that you are facing inorder to provide you a solution.
Teknovus Solutions Pvt. Ltd undertakes to repair or at its option, replace the Products, provided the company serial number appears on the Product, without cost to the owner either for material or labour, any part of the Product, which is found to be defective and falls within the Warranty Period as provided under “Product Wise Warranty” below.
We guarantee service/repair/replacement within the Warranty period, for issues/defects to any Product(s) caused due to defects in manufacturing, by either repairing or replacing the complete unit, at our discretion. Parts replaced or repaired by us are warranted for the balance of the original warranty or ninety (90) days, whichever is longer.
This warranty does not cover damages caused due to improper use, accident, damage caused by Act of God, pick up / drop of product for service, transportation cost, periodic maintenance, etc. Repairs when the product has been dismantled, repaired or serviced by other than an AUTHORISED CUSTOMER SERVICE CENTRE, or authorised technician are also not covered under warranty.
To obtain service within the warranty period, Contact our customer care on Care@teknovus.in or 9310951510.
PRODUCT WISE WARRANTY
- Akira Single Point of Use – 5 Year Warranty
- Akira Pro 0.5 – 5 Year Warranty
- Akira Pro 0.75 – 5 Year Warranty
- Akira Pro 1.0 – 5 Year Warranty
- Akira Pro 1.5 – 5 Year Warranty
- Akira Pro 2.0 – 5 Year Warranty
- Akira Agro 3.0 – 5 Year Warranty
- Akira Agro 4.0 – 5 Year Warranty
- AquaNova Magneto – 1 Year Warranty
For all after-sales supports our customers can reach out us on:
WhatsApp: Chat Support on Web
Our Support Timing: Monday to Saturday, from 09:30 am to 06:30 pm.